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TOPIC: Broken website

Broken website 9 months 2 weeks ago #29412

  • gitravel
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Hello, the website is broken, if I use the Berlin template "default" as usual.
When I switch to another template (eg. Berlin - solid header) it is visible. Please could you help me
thanks
Francesco
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Broken website 9 months 2 weeks ago #29415

  • admin
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Try enabling error reporting and debug and I am sure you'll be able to see the specific errors coming on the page.

docs.joomdev.com/article/i-am-getting-a-500-error-what-do-i-do/

Thanks,
Chetan
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Broken website 9 months 2 weeks ago #29419

  • gitravel
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Hello Chetan,

It isn't a 500 error, please see the screenshot. I think the template is broken (and I don't know why it happened)
Thanks
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Broken website 9 months 2 weeks ago #29430

  • chandandeep
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Hello,

Please share the site backend login details and FTP at This email address is being protected from spambots. You need JavaScript enabled to view it..

Thanks,
Chandan
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Broken website 9 months 2 weeks ago #29436

  • gitravel
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Ok Chandan, I've sent all details
thanks
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Broken website 9 months 2 weeks ago #29447

  • chandandeep
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Thanks for the details. Your site is working now.

I just remove the Cache from JCH plugin.
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Broken website 9 months 2 weeks ago #29456

  • gitravel
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Sorry Chandandeep, I still see the default template broken (I use this template). I also deleted all cache and used another pc.

Waiting for help. thanks
Francesco
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Broken website 9 months 2 weeks ago #29464

  • chandandeep
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Replied on the email.
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Broken website 9 months 1 week ago #29470

  • gitravel
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I couldn't understand the problem, so I've restored a backup from 1 week ago.

I'll try to understand the problem, if I'll find it I'll write here to keep you updated.

I think could be a minor update for the plugin "regular labs modals" from 1.8 pro to 1.8.1 free (see screenshot), but I'm not sure, maybe I'll try in a sandbox

Thank you
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