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TOPIC: Homepage error 403 but item linked menu

Homepage error 403 but item linked menu 1 year 8 months ago #21217

  • lombiz
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HI,
I am pretty fresh to JD Builder & Boston but something went wrong and I have no clue what I did.

I get error "403 Could not load the item"
Pretty sure it relates to my home page. It is linked to JD builder single page.
If I access through menu I can edit page and preview but there is no page in JD builder if I go the usual way?

Thanks again!
/Peter
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Homepage error 403 but item linked menu 1 year 8 months ago #21225

  • admin
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Hi Peter,

We have see the error happening when the page is unpublished and you try to edit it using live preview.
Can you make sure your JD builder page is published?

If possible try creating a new page and linking the menu item to that one?
Thanks,
Chetan
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Homepage error 403 but item linked menu 1 year 8 months ago #21227

  • lombiz
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I am saving a copy but then it doesnt show up in builder. Were is it saved, which folder?
Don´t want to redo the whole page.
Last Edit: 1 year 8 months ago by lombiz.
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Homepage error 403 but item linked menu 1 year 8 months ago #21230

  • lombiz
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Opened builder from main menu, exported as template.
New page, imported and reassigned and it worked.
Thanks for all help though!
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Homepage error 403 but item linked menu 1 year 8 months ago #21231

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Yaay! Glad it worked.
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