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TOPIC: (SOLVED) Cant edit page in backend

Cant edit page in backend 1 year 3 months ago #28380

  • nimi
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Probably this happened after moving dns on cloudflare. I cant open any page in backend in jd builder. In frontend site works ok. Screenshot with console attached. I tried to add site in chrome settings (Insecure content) but still cant load..
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Cant edit page in backend 1 year 2 months ago #28408

  • nishtha
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Hi,

Ok can you please confirm your setup versions here. The template version, JD Builder, Joomla & PHP so it becomes easy for us to identify what is causing the problem here.


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Nishtha
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Cant edit page in backend 1 year 2 months ago #28415

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JD Builder - 1.11.2
Template JD PAris 1.2 Sept 2020
Joomla! Version Joomla! 3.9.21 Stable [ Amani ] 25-August-2020 15:00 GMT
Joomla! Platform Version Joomla Platform 13.1.0 Stable [ Curiosity ] 24-Apr-2013 00:00 GMT
PHP 7.4.8
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Cant edit page in backend 1 year 2 months ago #28438

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Thank you for the details. Can you please confirm if you are using HTTPS in your URL or HTTP. If its the latter one then please try reloading the page with HTTPS and then see if you have the issue or not? Visa versa if you using HTTPS in the URL.

Please confirm this case and let us know.

Thanks,
Nishtha
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Cant edit page in backend 1 year 2 months ago #28441

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As I said, I tried with http (by setting site on Insecure content in chrome to let me use http) but still have a problem. Unable to load with https and with http
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Cant edit page in backend 1 year 2 months ago #28442

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Ok in that case please share your site backend login details on This email address is being protected from spambots. You need JavaScript enabled to view it. along this forum link, so I can test and see what is causing the issue if not this.

Thanks,
Nishtha
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Cant edit page in backend 1 year 2 months ago #28642

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As discussed over the mail it is an issue from cloudfare's end.
Nothing to do with JD Builder itself. Topic shall be closed.

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

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