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TOPIC: Phone number in contact form

Phone number in contact form 8 months 3 days ago #29117

  • patrickus
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Hello,
It seems that since the last update of JD Builder Pro, the "phone" field of the contact form has a problem.

Indeed, since this update, it is no longer possible to enter a phone number starting with 0, I can only enter the first digit.

For example, if the number is 0505050505, I can only type 0, nothing more after that!

If the number starts with another digit, it's OK!

Regards,

Patrick
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Phone number in contact form 8 months 2 days ago #29131

  • nishtha
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Hi Patrick,

Yes you are correct, it's an issue we need to fix now.
Thank you for letting us know forwarded it to the developer, we'll fix this in the update.


Thanks,
Nishtha
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Phone number in contact form 8 months 2 days ago #29136

  • patrickus
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Hi Nishta,
Thanks for your answer.
Waiting for the update

Regards,
Patrick
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Phone number in contact form 7 months 4 weeks ago #29177

  • patrickus
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Hello,
Do you think you can fix the form bug quickly?
There must be a lot of sites that have been updated to version 1.1.13 and that end up with contact forms that don't work anymore.
The problem is that they may not have realized it and a buggy contact form does not give a good image.

Thank you,
Patrick
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Phone number in contact form 7 months 4 weeks ago #29178

  • nishtha
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Hi,

Yes you are right it does affect work, I'll discuss with the team and let you know on this shortly.

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
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Phone number in contact form 5 months 3 weeks ago #30074

  • ImageVillage
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Has this been fixed? I have clients who are having real problems with this issue!
If you can be anything in this world, be kind!
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Phone number in contact form 5 months 3 weeks ago #30079

  • ImageVillage
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Also in case anyone else has this issue, delete the PHONE field and just create a TEXT field and call it PHONE, will then allow form submissions to enter full phone number!
If you can be anything in this world, be kind!
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Phone number in contact form 5 months 3 weeks ago #30080

  • patrickus
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Hi,
You're right with the solution.
I think it's a shame that this bug is always present a few months after my first post.
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Phone number in contact form 5 months 3 weeks ago #30081

  • ImageVillage
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Yes that's a long time to wait for a bugfix but to be fair the guys at JoomDev have gone through some really troubling times in India with CV19 and how their government has dealt with it so we just need to show a little compassion and patience. They will get it sorted and an easy workaround!
If you can be anything in this world, be kind!
Last Edit: 5 months 3 weeks ago by ImageVillage.
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