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TOPIC: (SOLVED)Facebook module not showing posts

Facebook module not showing posts 1 year 2 months ago #25277

  • h3st3
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I’ve installed your module for Facebook to ‘slide’ on my website. But it does not show up on my website. It did work a while ago, I do not know what could have made it stop working.
Only thing I can think of is that the Facebook page changed to a business page.
I have installed and configured you module on my website. It does not show at all on the website. I did assign it to all pages as well as the 'debug' position to 'slide in' when someone hover on it.
Can you please help?
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Facebook module not showing posts 1 year 2 months ago #25311

  • nishtha
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Hi,

Sorry for the late reply can you please share the link where you have added the module that is not working.

Thanks,
Nishtha
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Facebook module not showing posts 1 year 2 months ago #25343

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Hi Nishtha,
herewith the link: www.nictus.com.na/
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Facebook module not showing posts 1 year 2 months ago #25354

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Hi,

Can you please tell where was it showing earlier? Like on which page and where.

Thanks,
Nishtha
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Facebook module not showing posts 1 year 2 months ago #25358

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The facebook icon used to show on the right hand side of the website, and when you hover over it, it will slide into the screen. It was in the 'Debug' position
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Facebook module not showing posts 1 year 2 months ago #25377

  • nishtha
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Hi,

Please check the menu assignment of that module and try assigning a different module position and then check if it is showing or not.

Thanks,
Nishtha
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Facebook module not showing posts 1 year 2 months ago #25476

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I changed the module position - the only thing that shows is the Title of the module. Nothing else
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Facebook module not showing posts 1 year 2 months ago #25493

  • nishtha
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Hi,

Can you please share your site backend login details on This email address is being protected from spambots. You need JavaScript enabled to view it. along with this forum link so we can check what is causing the issue here.

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

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Facebook module not showing posts 1 year 2 months ago #25499

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Hi,

Thank you for sharing the details we have decoded your problem.
The problem is not with our module or the framework, instead the facebook link that you have added in the module has restricted access means it is only visible to selected users in selected countries(www.screencast.com/t/fw9wYaxx).

We placed our facebook page link to test that and it worked(www.screencast.com/t/NUQ87sbn), so the conclusion is please change the restricted access setting from the facebook account you are adding here.

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

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Facebook module not showing posts 1 year 2 months ago #25533

  • h3st3
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Thank you so much. I'll ask my client to edit their settings on their facebook page.
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