fbpx
Welcome, Guest
Username: Password: Remember me

TOPIC: (SOLVED)Facebook pixel: connection fails

Facebook pixel: connection fails 2 years 2 months ago #18475

  • Bouncer
  • Bouncer's Avatar
  • Offline
  • New Member
  • Posts: 11
  • Karma: 0
Hi,

I'm unable to set up the Facebook Pixel following Facebook's step-by-step:
I have installed the plugin and configured it using the ID from my Business Manager, but on step 6 of 8 the connection fails...

Anyone have an idea on how to solve this?

Rgds,

Bouncer

Site running Joomla 3.9.12
Template: JD Focus
Last Edit: 2 years 2 months ago by Bouncer.
The topic has been locked.

Facebook pixel: connection fails 2 years 2 months ago #18476

  • admin
  • admin's Avatar
  • Offline
  • Administrator
  • Posts: 4490
  • Thank you received: 647
  • Karma: 116
Hi Bouncer,

This doesn't really have anything to do with the template but more likely a problem with how you are integrating it. Try to
Try the following chrome extension to further debug this: chrome.google.com/webstore/detail/facebo...cjlajpkdmockpc?hl=en
Thanks,
Chetan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
The topic has been locked.

Facebook pixel: connection fails 2 years 2 months ago #18478

  • Bouncer
  • Bouncer's Avatar
  • Offline
  • New Member
  • Posts: 11
  • Karma: 0
Thanks Chetan,

It turned out that www was required when entering the website address :huh:

Rgds,

Bouncer
The topic has been locked.

Facebook pixel: connection fails 2 years 2 months ago #18479

  • admin
  • admin's Avatar
  • Offline
  • Administrator
  • Posts: 4490
  • Thank you received: 647
  • Karma: 116
Yeah, It's always something stupid and small.
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
The topic has been locked.
Moderators: chandandeep
Time to create page: 0.633 seconds
Cron Job Starts