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(SOLVED)Facebook pixel: connection fails

TOPIC: (SOLVED)Facebook pixel: connection fails

Facebook pixel: connection fails 2 years 8 months ago #18475

  • Bouncer
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Hi,

I'm unable to set up the Facebook Pixel following Facebook's step-by-step:
I have installed the plugin and configured it using the ID from my Business Manager, but on step 6 of 8 the connection fails...

Anyone have an idea on how to solve this?

Rgds,

Bouncer

Site running Joomla 3.9.12
Template: JD Focus
Last Edit: 2 years 8 months ago by Bouncer.
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Facebook pixel: connection fails 2 years 8 months ago #18476

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Hi Bouncer,

This doesn't really have anything to do with the template but more likely a problem with how you are integrating it. Try to
Try the following chrome extension to further debug this: chrome.google.com/webstore/detail/facebo...cjlajpkdmockpc?hl=en
Thanks,
Chetan
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Facebook pixel: connection fails 2 years 8 months ago #18478

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Thanks Chetan,

It turned out that www was required when entering the website address :huh:

Rgds,

Bouncer
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Facebook pixel: connection fails 2 years 8 months ago #18479

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Yeah, It's always something stupid and small.
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.
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