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TOPIC: (SOLVED) J2Store / Stripe Issue

J2Store / Stripe Issue 1 year 3 months ago #28905

  • ETMG
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Hi

We have a problem with JD Focus where if we enable the Stripe extension with the SCA\Inbuilt Form settings, we cannot see the bottom of the checkout form (see attached image).

We contacted J2Store, who advised it was a template issue.

Could you assist us with this please


Website:
www.theirishhampercompany.co.uk

Product:
www.theirishhampercompany.co.uk/shop/hibernia-hamper

Joomla version:
3.9.25

Many thanks

Mark
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J2Store / Stripe Issue 1 year 3 months ago #28932

  • chandandeep
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Hello Mark,

Please enable the stipe method. So I can find out the problem and solved it.

Thanks,
Chandan
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J2Store / Stripe Issue 1 year 3 months ago #28977

  • ETMG
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Hi Chandan

I enabled the Stripe settings and replied to your email, did you get it ok

Thanks

Mark
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J2Store / Stripe Issue 1 year 3 months ago #28982

  • chandandeep
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I checked but don't see the stripe payment options. See the screenshot.
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Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
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J2Store / Stripe Issue 1 year 3 months ago #28983

  • ETMG
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Hi Chandan

You will get to the payment options once you proceed through checkout (there is only one call Credit\Debit card).

As you can see by my screenshot, it looks like the bottom checkout page needs be extended a few pixels as it cuts through the card number\Dates\CVC fields.

Thanks

MArk
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J2Store / Stripe Issue 1 year 3 months ago #28992

  • chandandeep
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Sorry for inconvience.

Create a custom.css file in css folder and save the code in it.
Path: TEMPLATENAME/css
body .StripeElement { height: auto; }

Thanks,
Chandan
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
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J2Store / Stripe Issue 1 year 3 months ago #28994

  • ETMG
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Hi Chandan

That worked perfectly

Many thanks

Mark
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J2Store / Stripe Issue 1 year 3 months ago #29040

  • nishtha
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Hey Mark,

Sounds great problem solved, topic shall now be closed.

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

To know more about products check out the their documentation.
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