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TOPIC: Changing background graphic in Hero Section

Changing background graphic in Hero Section 2 years 4 months ago #17716

  • macjc
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I have the template "JD Movers". In Layout, Hero Section, the template will not let me change the banner graphic that is the background. The loader just spins.
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Changing background graphic in Hero Section 2 years 4 months ago #17733

  • Lalit Kumar
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Hello,

Could you please share your site's URL OR some screenshots, so that we can assist you better.

Thanks,
Lalit
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Changing background graphic in Hero Section 2 years 4 months ago #17736

  • macjc
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The blue circle just spins....I need to change the background image. It will not allow me to upload files into the media library. If I want to upload graphics I need to use file manager in Cpanel. When I try to load thru Joomla it says it is a bad file. It says that on all files I try to upload thru the Joomla Template.
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Changing background graphic in Hero Section 2 years 4 months ago #17737

  • macjc
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"You have tried to upload file(s) that are not safe."
www.eligetuproveedor.com/bundle-services
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Changing background graphic in Hero Section 2 years 4 months ago #17740

  • admin
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Well, It could very well be that the file you are uploading is somehow effected with a malware or something.

Have you tried uploading another image and see if that works?

Thanks,
Chetan
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Changing background graphic in Hero Section 2 years 4 months ago #17752

  • macjc
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Yes, I tried different files, graphics, even tried from a different computer (MAC) but same thing. Everything else in the template works.
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Changing background graphic in Hero Section 2 years 4 months ago #17758

  • macjc
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I can send you the login credentials so you can troubleshoot faster.
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Changing background graphic in Hero Section 2 years 4 months ago #17770

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Well, in that case, please send over the login for your website via email to This email address is being protected from spambots. You need JavaScript enabled to view it. and we'll see why the uploads are not working.

Thank You,
Chetan
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