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TOPIC: (SOLVED) Off-Canvas menu on mobile not working

Off-Canvas menu on mobile not working 11 months 3 days ago #28083

  • itz10vv
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Using Joomla 3.9.24, Astroid Framework 2.4.7, JD_Newyork template 3.0
Site URL: www.formeeriforme.it
On desktop I have a menu with submenus working fine
On mobile, I only see offcanvas [=] menu (Hamburger?), but when pushing it, nothing happens, just a dark gray semi-transparent filter on the page, but no menu/submenu's.
I tried everything (in my knowledge), but not able to fix it.
Any help or suggestion?
Thanks a lot
Fabio
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Off-Canvas menu on mobile not working 11 months 3 days ago #28087

  • nishtha
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Hey Fabio,

Well this is easy you just have to publish the menu in the Offcanvas module position.

Go to Extensions > Modules > Create menu module > Publish it in the offcanvas module position > Save and Close the changes.

You will then start seeing the menus there. Let us know if this worked.

Thanks,
Nishtha
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Last Edit: 11 months 3 days ago by nishtha.
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Off-Canvas menu on mobile not working 11 months 2 days ago #28101

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Thaank you, Nishtha
in fact it is already there, see first attachement.
The problem is on mobile:
- I see the hamburger
- when I touch it, the view becomes dark
See att. 2 (mobile screen) and 3 (after touching the hamburger)
Thanks for your help anyway

Fabio
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Off-Canvas menu on mobile not working 11 months 1 day ago #28113

  • nishtha
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Ok, in this case please delete the files mentioned in the changelog here: www.joomdev.com/my-downloads/jd-newyork

Clear the cache and then recheck again and then let us know if this helped.

Thanks,
Nishtha
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Off-Canvas menu on mobile not working 11 months 1 day ago #28119

  • itz10vv
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Thank you, Nishtha,
problem fixed.
Actually I installed the new version of JD_Newyork (3.1, I was using 3.0) and the problem disappeared.
Thank you again, you are a real help!
Ciao!
Fabio
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Off-Canvas menu on mobile not working 11 months 1 day ago #28123

  • nishtha
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Perfect! You should keep your templates updated in that case to avoid any such issues.
Let us know for more. Topic shall be closed.

Thanks,
Nishtha
Thank You,
If you like our support and products, tweet us at joomdev and let the world know about it.

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