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TOPIC: JD ServX Responsive Styling Issue

JD ServX Responsive Styling Issue 9 months 1 week ago #29471

  • kenryanjr
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I just noticed that my homepage of my site is not showing up correctly on a mobile browser. I have tried Safari and Chrome on iPhone 12 as well as an iPhone 7. There are several other pages as well. Can you please take a look and let me know if you see something that could be causing this? I am not sure when it started, but I assume it was when I upgraded astroid.

treraceengines.com/
treraceengines.com/about-us.html
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JD ServX Responsive Styling Issue 9 months 1 week ago #29472

  • nishtha
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Hi,

Can you please share screenshots of what error are you seeing on the devices because the pages looks normal to me on my phone.

Thanks,
Nishtha
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JD ServX Responsive Styling Issue 9 months 1 week ago #29482

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File 1 is what it looks like on my iPhone 12
File 2 is my dev site I have and what it should look like
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JD ServX Responsive Styling Issue 9 months 1 week ago #29484

  • kenryanjr
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I found the issue. I was using the Open Graph on the menu items for those pages that we not working correctly. That is what was causing the issue. Not sure if it is a Joomla issue or a template issue though.
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JD ServX Responsive Styling Issue 9 months 6 days ago #29493

  • chandandeep
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So do you remove the Open Graph?

And I don't think so. Open Graph creates the problem.
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JD ServX Responsive Styling Issue 9 months 6 days ago #29495

  • kenryanjr
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Yes, I just selected NO to the open graph radio button on the menu item and the issue is gone. No idea why it would do that. But it does.
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JD ServX Responsive Styling Issue 9 months 6 days ago #29501

  • chandandeep
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OK,

Please create a temporary menu item and enable OG on it. Then check the responsive view and share that temporary link with us.

Thanks,
Chandan
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JD ServX Responsive Styling Issue 9 months 5 days ago #29514

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JD ServX Responsive Styling Issue 9 months 3 days ago #29535

  • chandandeep
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Thanks for the link.

The responsive view is working fine here. That means OG is not creating the problem.
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